I had the pleasure of staying at The Hyatt Regency in June ‘24. This is an absolutely superb resort. The grounds, (which are enormous,)including the gardens & pool areas were not only impressive, they were kept immaculate. A true tropical paradise. The restaurants were incredible. The food, (especially the desserts,) were a work of art. Omang Omang has an absolutely wonderful breakfast buffet. I loved the small touches such as table service of tea and coffee. Sometimes I dined alone; thoughtful touches such as the “table occupied” sign, made me really comfortable. The Pizzaria was the best. Such a beautiful dining experience. The staff at The Hyatt Regency are absolutely beautiful. From beginning to end, we were greeted & treated with genuine enthusiasm, respect & friendliness. Everyone from the gorgeous people at Reception & housekeeping, to the guys at the pool/towel area, were always amazing. Shout out to the ducks - you guys are the cutest!
Simone
יוני 2024
The staff is amazing, particularly in the Regency Club Lounge and in the Spa area. The hotel has various pools. There is a quiet pool where only adults are allowed. The Club access well worth it, as good to have access to fresh juices/coffee/tea and some small snacks throughout the day. Also the selection of alcoholic beverages between 5-7 pm is good and the food could be sufficient for light eaters. The food is exceptionally good in all restaurants. While there is seaweed on the beach you can still enjoy the sea, as in some places the seaweed is cleared.
Anita
אוקטובר 2024
Everything was great. The staff were really polite, accommodating and par excellence. The location and the hotel itself was great with the gardens and the decor. Really a great vacation
Naveen
ינואר 2024
A wonderful stay in a King Regency suite. When we checked in, we we're given a King Regency suite but it was next to a noisy air conditioning duct into the main restaurant, so we asked to move. The manager was very understanding and proactive and moved us to a better suite the next day. The new suite was very spacious, nicely decorated and had everything we needed. We had a beautiful view from 2 decks over the lush gardens. It is well worth the extra money to get the Regency club benefits. The staff all throughout the hotel are all so friendly, and even the gardeners and maintenance workers greeted us warmly every day. They are particularly friendly in the Regency club, where we had complimentary breakfast and generous evening canapés/cocktails every day; they weren't shy about bringing us more drinks throughout the evening. We only tried the pizzeria restaurant once, and that was a good standard. The restaurants in the Andaz hotel (part of Hyatt hotel chain), with a complimentary buggy service, were very good, particularly the seafood restaurant at lunchtime. Again, excellent service and good food. All in all a great stay.
Lynda
יולי 2024
There are some many positives about this place! The staff are exceptional, so helpful, attentive, and genuine, and are experts at making you feel special. The food and drink in the hotel restaurants were amazing, I was surprised to find wood fired pizza in Sanur right here and they were so tasty! The traditional Indo food was delicious too and such a generous spread at the buffet each day. We really enjoyed the facilities particularly the gym which was well kitted, as well as the cold plunge pool and two saunas, and availability of protein shakes afterwards was so appreciated. We stayed in the basic room but it was clean, had what we needed, the bed was nice and firm (not like a lot of hotels where the beds just swallow you) and surprisingly the aircon was properly quiet at night, which meant we could actually sleep through. Also, the grounds are absolutely beautiful, so big, surrounded by tropical plants and ponds. Will becoming back. Highly recommend this hotel!!
Rebecca
יולי 2024
Great location, one of the best buffet breakfasts I have ever seen. The pools and and gardens of the hotel were absolutely gorgeous. The room was in complete darkness at night which is excellent for me. We loved the Pizzeria restaurant. Gorgeous food and ambiance. We were upgraded to the next level, even though we had a good deal price wise. It was also my husbands birthday and they decorated the bed and left the most delicious pandan coconut cake without asking. Thank you Hyatt
Kerry
מאי 2024
- the location is lovely - the staff were all very friendly and accommodating - comfy bed - room service was quick - Pizza is AMAZING
Amanda
אפריל 2023
This hotel exceeded my expectations. It’s an old hotel but renovated well and as a result the gardens are mature and very beautiful. Rooms nicely done, great location on the beach, nice pools and a wonderful and hardly visited gym and spa with sauna etc. Staff were helpful and friendly. Other reviews mentioned bad pool service but they have rectified it with a flag system. We would definitely come back here.
Charlene
אפריל 2023
I have not enjoyed Bali in the past but this trip may have changed my tune! Fantastic location in the heart of Sanur. Located right on the beach with beautifully maintained grounds. Huge pool area with lots of sun and shade.
Jo
אפריל 2024
Rooms were lovely. Gardens are beautiful. The concierge and check in staff were very helpful.
Cindy
דצמבר 2023